Live / Mobile
At 77uu7, we collect and use your account data only for the purposes described in this policy — nothing more. Your access to this platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and the credentials you choose. When you make a deposit or withdrawal using Nagad or Upay, we record transaction identifiers, amounts and timestamps linked to your account wallet. We do not store your mobile banking PIN or full wallet credentials on our servers; those remain with your payment provider. We also collect device and session data — browser type, IP address, and interaction logs — so we can keep your account session secure and troubleshoot issues when they arise. Cookies and similar tools are used to remember your session state and maintain your logged-in status across pages; you can manage cookie preferences through your browser settings. We keep your data for as long as your account is active and for a period afterward as required by applicable rules in your eligible region. If you close your account, you can contact support to ask about record deletion, subject to any retention obligations that apply under local law. We do not sell your personal data to third parties. We may share limited details with payment processors like Nagad and Upay strictly to complete transactions you initiate.
This policy covers information collected directly through the 77uu7 platform — your account, your transactions, and your browsing activity on our site. It does not extend to third-party services you reach from our platform, and it does not override the separate terms of your mobile wallet provider. Understanding the boundary helps you know exactly which choices are ours to honour.
Data collected when you log in, update your profile, or change your account credentials is fully within the scope of this policy. We apply it to every action taken inside your signed-in session on this platform.
Deposit and withdrawal records made through Nagad or Upay are covered here to the extent that data passes through our system. Your wallet provider holds its own records under its own policy, which is separate from ours.
How you browse game categories, interact with lobby sections, and navigate our slot and live casino areas is captured in session logs we hold. That data helps us keep the catalog organised and your session stable.
Links or tools that take you away from 77uu7 — including external payment portals or studio-hosted game frames — operate under those parties' own privacy terms. We cannot control or speak to data handled outside our platform boundary.
You have several concrete options when it comes to the data we hold on your account. First, you can request a summary of the personal details linked to your profile by contacting our support team through the published routes below. Second, if any detail is incorrect — your contact number, email address, or name spelling — you can update it directly from the account settings page while logged in. Third, if you believe data is being held or used in a way that does not match what this policy describes, you can raise that question with support and we will respond through the same channel. Fourth, if you wish to close your account and ask about what records are retained, support can walk you through the process and the applicable retention rules for your eligible region. Your choices here depend on local law, and we will tell you clearly if a request falls outside what we can action. None of these steps require you to leave the platform — start from your signed-in account menu or reach support directly.
Contact support to request a summary of the personal data held on your account. We will confirm what is stored and in what form, subject to verification of your identity through the account you registered.
Log in and open the account settings page to update your contact number, email or name. Fields that cannot be changed self-service can be corrected by raising a request with the support team directly.
If something in this policy is unclear or you believe your data is being handled differently from what is described here, contact us. We will review the question and respond through the channel you used to reach us.
You can ask support to close your account and explain what records are kept afterward. Retention periods depend on local law and the eligible region rules that apply to your account at the time of the request.
If you have a question about this privacy policy — whether about what data we hold, how a transaction record appears in your wallet history, or how to make a correction — the routes below are the ones to use. We do not publish response-time commitments here because those can change; the current status is always visible inside your account.
Open the chat widget from any page on the site while logged in. Use this route for account-level data questions, session issues, or to start a correction request. Available through the signed-in interface.
Send your data or policy question to the support email address published on the Contact page of this site. Include your registered account details so we can locate your record and respond accurately.
The Help section inside your signed-in account lists published articles on data rights, wallet records and account settings. Check there first — many common questions about Nagad or Upay transaction records are answered without needing to contact us.
We do not treat data security as an afterthought. Every account session is protected by standard encryption in transit. Cookie usage is limited to what is needed for session management and basic analytics — no advertising cookies are placed without your consent where local law requires it. Account retention periods are applied consistently, and we do not keep data beyond what is needed for the purposes described in this policy.
Data you submit — registration details, account updates, Nagad or Upay transaction requests — travels over an encrypted connection. This applies to every page of the platform, not only the checkout step.
Session cookies keep you logged in as you move between the slot lobby and the live casino area. You can clear or block cookies through your browser settings at any time, though doing so may affect how your session behaves.
We keep account and transaction records for the period required by the rules applicable to your eligible region. Once that period ends and your account is closed, records are removed from active systems unless a legal obligation requires otherwise.
When we update this policy, the revised version is posted at this URL with a new effective date. If the change affects how we use your data in a material way, we will notify you through your registered contact details before it takes effect.
The questions below cover what we get asked most often about this policy — data access, wallet records, cookies and how to make a request. If your question is not here, use the support routes listed above.
We collect the name, contact details and credentials you submit at registration. After that, transaction identifiers from Nagad or Upay deposits and session data from your browsing activity are added to your record as you use the platform.
We share limited data with payment processors — Nagad and Upay — only to complete transactions you initiate. We do not sell personal data to third parties, and we do not pass it to advertisers or unrelated commercial partners.
Contact our support team through live chat or email and request an account data summary. We will verify your identity through your registered account details and provide the summary through the same channel you used.
Yes. Log in and go to account settings to edit your contact number or email address. If a field is locked for self-service changes, raise a correction request with support and include the detail you want updated.
Retention periods depend on the rules applicable to your eligible region and local law. When you request account closure, support will explain what is kept, for how long, and under which obligation — before the closure is finalised.
Our policy covers data that passes through the 77uu7 platform. Your wallet provider holds its own records under its own separate policy. For questions about data your wallet provider holds, contact Nagad or Upay directly through their published support routes.